In this segment, we are going to show you “How to Remove Ghost Mailbox from User Mailbox”. This tutorial is applicable to all Outlook Versions.
What is a Ghost Mailbox?
When a mailbox automatically appears in a user account outlook without assigning permission by the administrator. This type of mailbox is called a Ghost Mailbox.
Prerequisites
- You need to have maximum user administration access to perform the below actions.
Things to remember
- We need to check whether any permission was granted for the user over the mailbox or not from Office 365 and Exchange on-premise.
Let’s start the Guide: Remove Ghost Mailbox
PowerShell script for on-premise Exchange
Step-1
- We need to check the permission of the shared mailbox.
Get-MailboxPermission -Identity SharedOnPremMailbox -User <UserIdentity> | fl
Step-2
After that, we can remove access to the mailbox for the user.
Remove-MailboxPermission -Identity SharedOnPremMailbox -User <UserIdentity> -AccessRights FullAccess
PowerShell script for Cloud Exchange [Office 365]
Step-1
- Connect to Exchange Online PowerShell using the below command.
Connect-Exchangeonline
Step-2
- We can use the below command to remove the permission of the Ghost Mailbox.
Remove-MailboxPermission -Identity <MailboxIdentity> -User <UserIdentity> -AccessRights FullAccess
Conclusion
Once you use the above command, It will surely resolve the issue and you will get rid of Ghost Mailbox from your Outlook.
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