Get complete, all year round support for all kinds of computer issues, however big or small.
Have you ever been in a situation when you were working on an important task and your computer did the ultimate number on you? Went blue/ black on you? We can help get your computer back to life. With our “360° support”, you get the entire package with the ease of sitting at home.
When you purchase a new computer and don′t know where to begin, we help you get started. We guide you with all that you need to get installed, in terms of software and drivers. In short, we customize it for you.
- Unlimited number of resolutions and a periodic maintenance plan
- One-on-one interaction to diagnose, repair & maintain your computer
- Our Premium “Concierge Service” is available with this plan
- Optimize your PCs speed & performance with our Tune Up service
- Internet set-up
- Connect peripherals and other devices
- Diagnose hardware issues
- Fix software errors
- Configure your security software and settings, including anti-virus/anti-spyware and firewall
- Repair driver conflicts
- Install or set-up a new peripheral (i.e. printer, scanner, fax, etc)
- Set-up file and printer sharing over an existing network, including configuring network printers
- Configure and create an email account
- Install the latest patches and updates for your operating system
- Must be able to connect to the Internet to receive remote service.
- Service does not support any operating system other than Windows 98/98SE, Windows ME, Windows XP, Windows Vista, Windows 7 , Windows 8, Windows 10 and Mac OS 10.2 and above. Support is not available for Linux or older versions of Windows.
- Must have valid license/product key for any installation issue.
- Does not cover Gaming Consoles, Hardware issues, Modem configuration, Troubleshooting of accounting/ Programming softwares, server support, or password resets or "how-to" issues.